If you need to change the operating system, click Change , select your version, and then click Change. Message 9 of Resetting the BIOS might also resolve this problem. If a System Restore does not resolve the problem, you can perform a system recovery to return the computer software configuration back to its original state. If you have added a new drive, use the disc burning software that came with the drive or use the native burning capabilities of Windows. Message 5 of

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Here is where you drivers are: Use the following steps to reinstall the drive in Device Manager and to determine if Windows is able to recognize the drive.

If the drive is still missing after using the troubleshooter, continue to the next step. After the computer restarts, select your operating system for more information about reinstalling Cyberlink Power2Go:. The only thing that matched is that it is made by HP. In Windows, search for and open Find and Fix Problems. ph

See your browser’s documentation for specific instructions. To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface such as a conductive foam padand wear an ESD wrist strap connected to a grounded surface.


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The disc drive should now be recognized by your recording software. Scroll down to Related settingsthen click Programs and Features. Be careful not to dislodge other cables. To reset the drive, follow these steps:. The disc drive should now be recognized by Windows.

Item is used and may have scuffs, scratches or signs of wear. Message 3 of To access the BIOS, turn off the computer, then restart using the following steps:. Confirm the deletion by clicking Yes.

Guaranteed Delivery see all. Reinstall disc recording software Upgrading the operating system or installing certain types of software can cause other recording software to lose their connection to the drive. Continue to check the drive name in Device Ph. Use the Hardware and Devices troubleshooter If a window does not open when discs are inserted into the drive and the drive does not display in File Explorer, it might be a problem with the hardware.


Use the arrow keys to navigate to the System Configuration screen. Used – in very good condition.

HP CD-ROM Internal Laptop Drives for sale | eBay

rim Message 2 of This product contains components that can be damaged by electrostatic discharge ESD. In Windows, search for and open Device Manager.

Be careful not to slide skin along any interior metal edge of the computer. Once you have installed the updates or if no updates were available, continue to the next step. This was very helpful. We will do everything we can rmo.

HP PCs – CD/DVD Drive Is Not Detected (Windows 10, 8)

Use the HP recovery process to install the original drivers and software that came with your computer. We will not price match to a lower price. I put the first number in and it came up with: